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OPERATIONAL MANAGEMENT

First-rate track record in delivering desired results by leading teams in both independent / unbranded as well as branded hotels and resorts. Our focus is on successfully achieving operational repositioning and profit conversion that will deliver maximum returns on investment to our Investor Partners.

Our focus on real estate value development is managed in parallel with a strategy to optimise the performance of the on-site hotel management team by giving them the support they need to meet and often exceed the targets set and, ultimately, drive the return on investment demanded by ourselves and our partners.

Operational management to achieve operational excellence and deliver the Business Plan
Weekly reviews and in-depth monthly operational and performance analysis
Implementation and monitoring of cost-saving procurement strategies, including sourcing, third party supplier relationships
Development and execution of Sales & Marketing plans and expansion of digital media capability
Implementation of revenue management practices and processes
Brand development and management

Financial accounting, governance and reporting
HR Management including recruitment and retention, training and development, culture and reward
Legal aspects of licenses, applications and renewals
Development and management of CapEx budgets and ensuring delivery to budget
Facilities Management, including Health and Safety, efficiency initiatives and plans